ebikemotion error codes

0000003817 00000 n vAA0ptc EWYO B5h*MJ )1686k4m +IOLXh`@i;c1z=h@} U I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. It really is very simple and will quickly become second nature to you. Check wiring and the accessory connected to the light line. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. What if you already have power and still can not get the bike to move? Please install the specific Battery Pack for your eBike System. MonFri: 9am7pm Want a bike quick? Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. The temperature sensor of the controller has been damaged or disconnected. Error 8 hall sensor usually shows the above error. If error perists replace the chareger with a new one. The three power assistance levels are pre-set to offer you a set amount of power at each level. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . Error codes can differ according to different brands. Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. If you are getting error code 08 (throttle issue) first check throttle connection carefully. Ribble e-bikes are built around the Ebikemotion X35+ 36V/250W M1 Motor System. I got the same problem. Register using either your email address or Facebook account, at which point youll be let into the app. Regardless of whether you have a bicycle or not, the Ebikemotion app can help you arrive at any destination through smart, bike-specific mapping. Good Evening, This is especially handy for riders with underlying health issues who may have been warned not to exceed a certain heart rate. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. From flat, the battery takes 3.5 hours to reach full capacity. This is often referred to as electric bike error 5. So long story short I am getting a motor sensor error when I try to use my throttle. It worked fine in the 'good' bike which is good news. Restart the eBike System. Press J to jump to the feed. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. SmartBikes / Mahle It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Or did you get the firmware update? Learn more at Call2Recycle. Did the same thing you suggested here and it's back to normal. Check to find out if anything is blocking it or not. Each of which offers a slightly different power configuration for each resistance level. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. Ranjit. BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! We have looked at the chart of errors on this site. Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. Connect the bicycle to the Dealer APP and check the battery temperature. Open the settings menu. 203. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. 2014/15 Easy Motion Evo City Error Code 12, EBike sensor battery low warning on M20 Gain. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. If error code remains, test with new motor core and controller error. We use cookies to ensure that we give you the best experience on our website. Frame: Addict eRIDE Disc HMX. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. Continue charging. There are 3 levels of power assistance for you to choose from. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. Communication error issues can cause while there is an error between the controller and display. Within this menu, there is also a very neat feature. Red triangle with a message but I cannot read it because of my eyesight is poor up close. Sunday: Closed, 1352 White Pine Canyon Rd There should be no LEDs lit up. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. endstream endobj 116 0 obj <> endobj 117 0 obj <>stream Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. Error Database System full. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). But, what was it about this particular system that made us choose it over the others? If the problem persists, contact your eBike dealer. If you are new or planning for purchasing an electric bike, then this guide is for you. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. The sensors of the battery pack got damaged. Home About Contact Blog Stepmom's Huge Exposed Titties - XVIDEOS.COM _TOP_ [WORK] What I Enjoy - 48, UK - 015-01 @iMGSRC.RU YOUNG Girl And MOM At Park, 4 30ish, 20170831_164610 @iMGSRC.RU Current sensor damaged. Can I ride faster than 15mph? Please contact your eBike Dealer to activate it. Schritte Plus 1 Pdf [UPDATED] Free - Weebly What should I do if my powertrek treadmill is not working? Charge the battery with the original Bosch charger based on the information given in the Bosch's instructions. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. Ebikemotion have issued a firmware update to solve this. If you are getting error code 08 (throttle issue) first check throttle connection carefully. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. Therefore the throttle will have the same speed level/grade limit set on the PAS. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. (When the bike is stationary or descending). The dealer can use any flash drive How do you change between the Cycling Modes when you are riding and you dont have a phone? Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. The bike obviously goes faster if in freemode but I cant get the right setting. 0000004799 00000 n Please reduce the demand. Have you any clue what a 68h code might be? Let the battery rest for 2 hours and replace the charger with a new one. thanks for checking out our blog post about the Orbea Gain. Shop Now and Save with Free Shipping in the US. However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. Turn compatible lights on/off (if fitted). If this persists, consider replacing the controller. No, the slimline battery is mounted within the downtube and is not easily accessible. At that point turn off the RE. Check that the charger is in good condition. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. Orbea gain pink flashing light after first charge : r/ebikes - reddit Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks". So for any one running into this problem I might have fixed the issue. For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. Check the motor and peddling sensor cables. If the error is not solved, replace the battery, Excessive switch temperature. A cable then exits the bottom of the battery and plugs into the charging port on the bike which is situated just above the bottom bracket. EBM App Activation 50 pts. 0000010726 00000 n White: 75% of the battery or more remains. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. This unit has 3 distinct buttons that are used to control the motor system. With any error, the e-bike started flashing. Contact our helpful and friendly customer service team for assistance. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. So, before we go for the electric bike error codes here are some general tips to solve these common problems. Saturday: 10am5pm Bosch Active/Performance Line Charger Manual. It wont function correctly, indicated by, The battery voltage is too high to run the bike. If the error is not solved, replace the battery. Temperature sensor damaged. Ensure none of the pins is bent and are all in line with the arrows. However, if it flashes white then the motor will not provide any additional assistance. 2 minutes in the shop and done. Restart the eBike System. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. Can you please explain if I am missing something here? Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. If the problem persists, contact your eBike dealer. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. Connect the charger to your computer using the micro-USB port. At times this error can be linked to the internal controller or the motor. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. We fully advise new bike owners to experiment with the settings for each level to find what works for them. Salt Lake City, UT 84105 I am not sure if this will comeback but for now it seemed to fix it. An optional range extender is also available which can be charged away from the bike. Some use the electric assist as a training tool to become faster on their standard bike, while others use the electric assist to get out and have fun. Pink Flash - There is an error in the system. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. 6YVL. Discharge the battery and then recharge it. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. What type of battery is it? Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. But you should be able to fix common and minor faults in no time by following the guides above. For a better experience, please enable JavaScript in your browser before proceeding. Contact your eBike dealer. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. Stop charging and protect bicycle from wet and cold until temperture of cells increases. Ensure that the throttle is released and try again. 0000003701 00000 n Error code 10 indicates that hall sensor connector is not connected properly. Then, of course, you have to consider how the battery is mounted. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Avoid large power demands while this error is active to prevent deterioration. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . If pressed again the unit will vibrate twice to let you know that no assistance is being offered. The colour of the flash indicates the assistance level currently selected. Bosch Charger Manual. It may not display this or other websites correctly. Here is the issue: after the ride I review my activity but I don't see any error message. Excessive temperature during use. Kel Walker, Hi Alvin, No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. 0000001285 00000 n Even though getting error codes can be any riders nightmare, they are bound to appear anyway. Yes, the battery is removable through the bottom bracket and the motor is also easy to replace. In this article. It may cause a system failure or improper functioning. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) 6.4 oz. Also that Mode is invisible to you in that situation. For the full list of error, always consider the manufacturers manual guide. The optional range extender is supplied with its own bottle cage-style bracket. Then check input voltage (P03) through your LCD Display parameters. Ebike passion - Codes d'erreur Ebike et leurs solutions - Facebook Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. Inspect the motor sensor and peddling sensor wires. Also, due to bad or cheap cables, this issue can happen. We showed what the error code means, along with some solutions. 0000017068 00000 n Reduce power demand and restart the bike. Never hurts to have 2, but is it really a firmware issue? . Select the Pulsometer option and follow the instructions. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. Ray Battery Charge 25 pts. He successfully installed parts and battery. Improper connection between the display and controller-. If the error persists, try a new charger.". Instead, a port located just above the bottom bracket provides easy access to charge the battery. It then started charging so I left it for a few hours. Check the wires of the pedaling sensor (PAS) and Motor Sensor. Bosch Performance Line 25kph Drive Unit Manual. In this article, we dig deeper into this and see how to fix electric bike error codes. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. Restart the eBike System. If the system locks, please restart the eBike System. How to Fix Electric Bike Error Codes? - Electrical Wheel First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Motor hall signal error can also occur due to inaccuracy between motor and controller. Ive luckily have not had any issues. Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. Also the PAS wont kick in on level 4 or 5 HUMoIcrJc FdEEv(K@z^u~KpEj>qu%%_qzw?OCpo~,I~r#$/EupxP,Js'fs^_&O\~7/XT&'7vnw).3A_#R)TB5z ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . Charge your battery for at least 30 mins and check if the voltage value increases. Letting you keep track of everything from charge status to training data and performance analysis. Restart the system. Make sure your ebike is powering on and your display panel lights up. The speed sensor should be screwed into the motor lead plug fully. I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. Both have their advantages and disadvantages. If you have previously registered with the older ebikemotion app you will still need to register. The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. Let us know if you have any other questions. For instance, if it is a less challenging climb, you may not need maximum assistance. JavaScript is disabled. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. Each setting offers between 30% and 100% of a set percentage of the total power output. Adam, Each offers a set amount of torque as a percentage of the total amount per level. You will need to return under warranty to a dealer that has the required cable. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. E-Drive system: Mahle Motor Hub drive 40Nm . If I could do it on a network switch running internet traffic I can do it on an electric bike. So, you can optimise your training programs and view route data after each and every ride. Red triangle with a message but I cannot read it because of my eyesight is poor up close. Home - MAHLE SmartBike Systems When throttle becomes unable to return to the start position. Current supplied by the Battery Pack is too high. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. Charge the battery within the appropriate temperature ranges. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. The charger LED and the HMI will turn BLUE. Charge the battery within the appropriate temperature ranges. Both low voltage and over voltage protection can cause an error. (435) 214-7287 Update files are available for remote repair, please contact CSG warranty. xref Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. So I swapped wheels to check if the problem was the motor. Bosch Active Line 25kph Drive Unit Manual. Had the same issue with my new bike, Orbea acknowledged an issue with the current firmware. Current supplied by the Battery Pack is too high. Turning your smartphone into the ultimate cycle computer that includes the following functions. Uncomplicated, painless, and very sleek. Lapierre Ebikemotion system updates and error resolve This wrong tendency will lead the throttle abnormality to break or damage. Thanks 107 24 Devices that are Ant+ only are NOT supported. Ebikemotion know about this issue and have issued a firmware update to solve it. Find out which bikes won big in Bike of the Year awards 2020/201. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. These errors may affect the electrical system of the bike. Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. Basically, he is a businessman and research writer. Then I wouldn't be too concerned. Seems as though it will start now but shuts down momentarily. It appears when the throttle is loose and cannot return to the initial position. The throttle may be loose or damaged. All of which can only help to enhance your e-bike riding enjoyment. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! We would encourage you to try all three out and see which works for various terrain. Clicking on the stopwatch icon opens up the activities section of the app. To do so you would have to remove the bottom bracket and crankset. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. I have a new hub kit and the first time l switched the display on it threw up an 8h code. What is the life expectancy of the battery? If you are connected to the app an error code will be displayed. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. So, having decided on the hub drive motor, one system stood out above all others. Battery connection problem. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. The X35 motor system is light, powerful yet extremely compact. In this case your accessory exceeds the specifications of our output. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. Try disconnecting and reconnecting the motor cable. If error persists try a new charger. There is a fault on the power supply sensor. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. I am assisting my 10th grade grandson with a project he has at school. endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream What electronic drive system does it use? Bikes ready for 48-hr dispatch. 2. You must log in or register to reply here. You could lower the amount of assistance offered slightly. Batteries4pro - Bosch drive unit error codes list Find them here. Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. Let it cool down before using the bike again. The button is used to: Left: Top tube mounted control unit. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. I just had it on charge the entire night and went to check now in the morning and still the same error. 0000029939 00000 n If the error persists, disconnect the accessory. It happens when the motor cable is disconnected. 0000010427 00000 n After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). Bosch PowerPack 300, 400, 500 Owner's Manual. There are a few things to look over here. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. Current sensor of the controller becomes damaged or disconnected. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. Make sure the spoke magnet is in the right place, and its not twisted. Every error code outlines different issues with the bike. If there is no change, check the connection or try a different charger. Charge system for 3 hours until error disappers. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. I was named his supervisor and certainly want to help! The controller reaches its maximum level to tolerate the temperature indicated by. Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Can I ride this in the wet? You can find more detailed information about the companion app in our separate MAHLE app blog. sedavis@fairpoint.net or tel: 850-838-4742 How does the range extender connect/fit? 0000030299 00000 n The app is compatible with all of the e-bikes in our range. Bosch Battery Pack Owner's Manual. Is there a site to buy parts for MZZK E Bikes? Ups the motor assist without needing to go into the settings, all based on your heart rate. How to Fix Electric Bike Error Codes (Quick Solutions)! - eBikeBuster Power Output Failure in the lights line. This section is intended for developers who are debugging system errors. Inverted polarity at charger. Literally, all you need for a pedal-assisted ride at your fingertips. The 250W motor has a 40 Nm maximum torque output. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. Some common electric bike errors are-. How long does it take to charge the battery? The IWOC ONE controller found on e-road bikes like the Orbea Gain, the Pinarello Dyodo, and the upcoming Colnago E64 eschews a full display for a single button with colors that indicate battery life, pedal assist levels, and more. Want to learn how to get the most out of your electric bike battery? The app raises interaction between bike and rider to a new level. 500 miles on bike. Enabling you to ride the bike just like any traditional non-assisted bike. How to operate Ribble e-bikes | Ribble Cycles If the problem persists, contact your eBike dealer. Some common electric bike errors are- 1. I am trying to understand the relationship between Cycling Modes and Assistance levels. You are using an out of date browser. This service is subscription-based and requires renewal annually. The assistance will still work but only for approximately 50 miles. %PDF-1.5 % Basics covered in the video include choosing navigation options, common destinations, and how to download maps. Switch your electric bike off and wait for 10 seconds. For any error, your electric bike will flash a light indicator or display an error code. If the problem persists, contact your eBike dealer. The battery is too low to run comparing the e-bikes capacity. c[bk8zmk~ PW You may also have a blown fuse in the battery itself. 0000030374 00000 n Is the motor restricted to 15mph here in the US? I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. This invaluable tool raises the interaction between bike and rider to a whole new level. Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello PDF VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL)

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