There are six bands within the monitoring system so this Trust had a relatively lower risk. WebMaps & Directions. All the best and take care. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. review titled Amazing staff can't thank them all enough! The emergency department (A&E) is busy and overstretched. I'm feeling more optimistic about my treatment. The trust has responded well to the Keogh review in 2013. We spoke with 44 people who were using the service or their relatives. 27 July 2018. Your staff could not have been more professional or efficient. One person said, "I have had good treatment, I couldn't ask for better. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. I was induced after the consultant identified a large amount of fluid around my baby. There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. there are some services which we cant rate, while some might be under appeal from the provider.
Russells Hall Hospital The firm said it had complied with the order and the safety of staff and patients was its top priority. Agency or bank staff predominantly staffed each area we inspected.
Ratings and reviews
Went here with my young daughter, to A and E, all staff were very helpful and kind. This condition related to the provision of specialist medical in reach and support into the emergency department. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. You can search by name or top speciality. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. After firstly being admitted with a cellulitis infection in my left leg I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. After being discharged yesterday I had spent a month in your care We are continuing to monitor progress against these. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. Patient Experience Team. I was treated with so much dignity and respect that I left feeling supported and cared for. financial benefits and cost savings for hospitals, and often for patients too. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. One person we spoke with said, 'I have no complaints about this hospital. Some patients with suspected sepsis were not identified or managed appropriately.
We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'.
acute medical unit welcomes first patients at Russells Hall Hospital Staff were still not always using clinical judgement alongside NEWS scoring criteria. [Very happy with 'Staff attitude'] Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. All rights reserved. Arrangements were in place for the safe handling of medicines. No rating/under appeal/rating suspended
aec russells hall hospital Your kind comments have been shared with the team and senior management who will be pleased to hear of them. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration.
Family donates $25M for senior facility expansion at Russell All rights reserved. ), Provide SDEC services at least 12 hours a day, 7 days a week, Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? Address We are centrally Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. We received information from the trust and other bodies monitoring the trust. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. All the best and take care. This was particularly evident in the category of adult majors. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. We are thrilled to hear that staff were proffesional and efficient. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital.
We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. Some people told us they would like more variety. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. The numbers of reporting radiographers available could not meet the reporting demands of the service. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The Trust also provides community services for adults (including sexual health) and End of Life Care.
Departments and services - Russells Hall Hospital - NHS Our rating of caring was good overall. Care records were not always written and managed in a way that kept patients safe.
Work on hospital's new two-storey building ongoing Visited Accident and emergency services on April 2022, Report review titled Kind staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. DY8 4HZ, In This is not my first experience of this hospital not checking information relayed to them by 111.
Patient Experience Team. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. Our rating of effective was good overall. She was sent to AEC where she waited a short while for bloods, had a feinting episode whereupon the alert buzzer was called and the staff excelled in providing emergency care. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. Russells Hall Hospital 5 years ago. We are pleased to hear that you were impressed with the care and treatment you received with us. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. We are continuing to monitor progress against these. Call our main line for general inquiries. 4688/4676) Lisa Evans-Dimmock. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. Information was available for people to read if they chose to. Russells Hall Hospital 3 years ago. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews the service is performing exceptionally well. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Also thank you to the lovely staff of russells hall A&E.
Russells Hall Hospital We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. We have shared your kind comments with the team who will be pleased to learn of them. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. Our hospital brings together high-tech state-of-the-art technology for improved
Acute Medicine Department - The Dudley Group NHS Foundation Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. Staff we spoke with did not realise this.
The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. 17 October 2018. I would recommend you, thankyou again. For Covid-19 Test Results or Patient Portal registration please call the number below. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. It is great to hear that you received excellent care and treatment in the Emergency Department. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. Following streaming or triage in emergency departments (EDs), Specialists (e.g. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. The Action Heart Centre is now situated in South Block in Russells Hall Hospital.
Welcome to Russell Medical - Russell Medical Center Tell us what was good and what could be improved, say thanks or call for change
Our mission is simple: Being the best because, we care. The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. Copyright 2021 WSFA 12 News. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Suspended ratings are being reviewed by us and will be published soon. We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. Patient Experience Team, review titled My visit to A & E after an accident. Creating a new NHS England: NHS Digital and NHS England have now merged. 15 March 2011, In review titled Genuinely kind and helpful staff, review titled Poor communication at reception. Keep 999 and A&E free for serious and life-threatening conditions. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published The Russell Legacy Project will be located on the hospital campus in Alexander City. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve.
I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. Outpatient services are also provided at the Corbett and Guest hospitals. AEC was well run and escalated patients that they couldnt manage. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. Russell Medical has been accredited by The Joint Commission since 1959. aec russells hall hospital. I then come down with a pneumonia on my chest. DY1 2HQ, Posted via
It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. Inadequate Patient Experience Team. Visit https://www.careopinion.org.uk
Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. All the best and take care, 6 September 2018. "This includes maintaining a Covid-secure workplace for our colleagues as well as following government guidance regarding the use of hand sanitiser, PPE, social distancing and other measures. All rights reserved. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. So many thanks to All the staff on A2, best wishes take care and stay safe. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 Russells Hall Hospital Accident and emergency
AEC unit | Care Opinion People told us that staff had told them what was happening, so they were fully aware of what investigations or treatments they were waiting for and what their treatment would be. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. Russells Hall Hospital
The complaints were analysed to look at trends, for changes to be implemented. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical
Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. All the best and take care. About:
The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. We spoke with 22 members of staff of various roles and grades. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. B65 8DA, In There has been a delay in producing this report as we were waiting for additional information from the trust on infection control.
The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of The care I received from start to finish was exceptional. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. It is great to hear that you received excellent care and treatment in the Emergency Department. Dudley
If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. We were brought in by ambulance and seen by a doctor within around 10 minutes. Published This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them We are continuing to monitor progress against these. The trust employs around 4,147 whole time equivalent staff (WTE). - we'll pass your stories to the people in health and social care who can make a difference.
Mitie broke Covid-19 safety laws at Russells Hall Hospital There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room.