Discover the necessary items to make this an unforgettable adventure! Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. 01/03/2023. We have spent more than three years trying to get these issues resolved. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. Across from the bed there is even a place for an optional 32" LED TV. All warranty info is typically reserved for new units and is subject to specific terms and conditions. Thor Motor Coach's stands behind it's previous response, copied below. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! I have looked and checked all connections and fuses I can find. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is Thors final offer as it has been stated multiple times. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. **** *************** DID NOT CARE ONCE I REACH THE **** DEALER 88 MILES FROM MY HOME THAT I WOULD HAVE TO DRIVE IT 108 MILES TO ANOTHER DEALER TO FIX IT CHEAPER AND **** *************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS OF GETTING PEOPLE TO HELP BRING ME AND PICK ME UP. Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? 40 gallon fresh water tank. I guess that is the million-dollar question. The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. Multiple emails say **** approved the work to be done, only to reject their labor charges in the end. You may also call **** at ************ for them to better assist you in finding service. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: Cushioned Seating Under Bed Full Bath Two Burner Gas Cooktop 15' Power . We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. Checked every fuse I could find. Then click on the manual name to download. Fast forward to now November of 22' and bubble has grown in size, both sides of roof that meet sides of coach have come up whole length of coach, yet again have taken to selling dealer now to be told this is normal and "now out of warranty". New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. 15,0000miles Specs: Ford E350 . The best of Class A amenities and more power than a Class B. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! RVers Ask: What's The Best Way To Sell An RV? We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. I bought a brand new Thor Hurricane 35M. ft. Then ***** struck, with travel restrictions in place. Someone on the Thor forum had the same issue and had to reset the radio by pulling it out of the dash, unplugging the power connector at the rear of the radio and that reset it to enable it to work. We are also providing the **** commercial vehicle center web address. Your representative ******** will be contacting you to get those additional concerns addressed and reviewed. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! 2003 Thor Motor Coach Jazz - RVs & Campers - Facebook The only bid that ******* has accepted is the one of $1,000.00 from *********************. Have tried all suggestions prior to posting except for the GFI, So if thats the case it woul eliminate any fuse in the Ford block? This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. We have endured a long and arduous journey. We are tired and have had enough. According to the call notes several of his concerns were discussed and further explained. Paint. Multiple calls, travel, estimates, no results. Any price listed excludes sales tax, registration tags, and delivery fees. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. All good. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. Did you recently have your batteries drain on you? Took a good 2 hours drive and they are still dead. Then click on the manual name to download. Please see us for a complete list of features and available options! Watch on. Rates and amount financed are determined by credit history. This Class C is located in Mesa, Arizona and is in good condition. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. This is NOT a new claim. We are currently waiting on pictures and an estimate from the service center to determine how to proceed. For more information, visit. While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. I suspect it is on the order of 0.25 amp-hours per day, but of course each radio will differ somewhat. State: Arkansas. RV Generator Won't Start? Causes & Troubleshooting Tips To Try Built-In Skylight. One previous owner purchased it new.We have had multiple issues with the coach. Just for good measure, recheck those easy to access fuses in the panel in the coach. We had the privilege to work with Joe A. the Internet Manager. The requested information: 2019 *********************** **** motor coach. Then to ********* in ****. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). We strive to ensure all pricing and information contained in this website is accurate. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. Yes. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? Thor Motor Coach. We reached out to Thor and la mesa and they say its our problem. Not just one but every single seat in . HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. . Mr. and ***************,the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. Of course, at our expense. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. Fill out this offer form and we'll get back with you as soon as possible. I purchased unit as it comes from manufacturer with a seamless roof. Does not include Hitch work or accessories. Posts: 2,166 THOR #11781. UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. Note that complaint text that is displayed might not represent all complaints filed with BBB. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . BBB Business Profiles are subject to change at any time. These Off-Road Teardrop Campers Have A Unique Sola AGM Batteriesvs Flooded Batteries: What's Be Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? Television. CD Player. State: Texas. Plus tax, title and license. New 2023 Thor Motor Coach Four Winds 31WV Motor Home Class C EVERYTHING is well documented as to the effort that WE have put into getting these issues resolved. 2022 Thor Motor Coach freedom elite. We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. Submitting a response indicates a willingness to work with customers to make things right. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Brought the coach home. We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. Arriving at our destination we set up to dry camp. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. Posted January 8, 2016. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. I was given a few numbers of service centers and I had to contact them. Read More: https://thormotorcoach.com/legal/ 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH Your actual payments may vary. The issues were filed with **** when the coach was new. General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. Save. These issues are ongoing, not new. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. We are so very happy with the coach we purchased! Stock photos may not represent actual unit in stock. Ill keep taking all suggestions and look a while longer. We purchased a new 2019 *********************** **** Motor Coach in May 2019. {priceLabel}: **** from **** contacted ****************** by phone on Tuesday, November 8th, at 2:18pm advising ****************** that in about an hour, I could get with ******* **** about making arrangements to get the vehicle. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. This is leading me down a path of no confidence in THOR, as well as potentially never doing business with them again, it's simply bad business and I would also hope to educate any of their potential customers on what their ownership experience with **** will be like after a six figure purchase. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. can provide videos and pictures. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown JavaScript is disabled. Onan RV QG 4000 Gas Generator; Winegard ConnecT 2.0 WiFi/4G . Make Offer. You probably have to pull the radio out to find it. ********* in **** had the coach for six weeks only to decide in the end not to do the job. Consult with your selling dealership or contact Thor Motor Coach, Inc. directly to confirm what standard and optional equipment was installed in your motorhome at the factory. Our motorhome has been in the shop at la mesa for 71/2 months. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. Can you tell me a little more on. Thor Motorcoach Logo linking to Home Page. Please note - there could be multiple recalls for a specific model RV. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Which we received no assistance. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. Apparently, they couldn't come to an agreement with ****. After getting back both radios not working. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! Not a fuse, not a wire. The most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. The radio may well be powered by the house batteries. This dealer in **** miles away so thats not happening. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. Choose from over 120 floor plans uniquely designed for every camper's lifestyle - from the weekender to the full-time RV family. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . We have a leak in the back window of 2018 Thor Axis 24.1. 2019 Thor Motor Coach Quantum KW29 - Rvusa.com Radio. The locations they give are invalid, 2022 Thor Freedom Elite 23HFVin #*****************, Purchase date 08/20/2022 **********************. Save your favorite RVs as you browse. This shouldn't be happening. It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . * This post was edited 03/23/19 02:00pm by bobndot * Countless hours spent on the phone, the computer, the road, only to have **** reject the bids we have presented. We have a 2017 Thor motor home with a radio installed backup camera. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. I admit, we were naive in thinking that the labor charges could be so little for such a job. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. Both radios are powered from a 15 amp fuse located in the power center under the bed. Tristen should have the additional documentation in his inbox this evening 12-11-2022. Cab-Over Bunk. 33 complaints closed in the last 12 months. Front radio not working. This has gone on for far too long. As we all know in March 2020 the ******19 pandemic hit being considered high risk due to ******19 we stayed home to minimize our exposure. Hello all, new to the forum and a first time RV owner. PDF TaBLE oF CoNTENTS - Cruise America After countless emails and calls to *********************, we never heard from him again. You haven't indicated the make, model and year of your coach so this may or may not apply to your situation. She agreed to wait till it is safe to drive the coach to get the estimates. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. ** Day 2 we tried using the microwave again. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Thanks for the replies. stands for - Class A, Class C Evolution. 2017 Thor Challenger XE Rear and side cameras and radio not working. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). The retail declared our previous response as satisfactory, see below. **** delivered the flooring to ******* ***** on 6-11-2021, only to have their labor charges rejected by ****. master Slide topper is failing because there are no screws installed in it to hold it, ladder To get to bunk above drivers compartment is unusable as the brackets for it are wider then ladder provided. Our Owners Resource and Owners Guide can help you get the most out of your travels. Thor Motor Coach | Better Business Bureau Profile Surround Sound. 15 amp. 2003 Jazz Toy hauler 5k obo Needs work. From the time we purchased the coach we have only driven a total of ***** miles. Seamless Roof has bubbles. Please select a year to search for available owners manuals. I got a jump and the car battery is working fine now, but the house batteries are still dead. Want to make us an offer on the {product}? ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. Spoil the RV owners in your life this Christmas with some of our favorite gifts. Stock Number Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C They gave **** rv support ***********. There is a special tool (like a shiv) that you use to release both sides. It drops down over drivers head onto safety pins. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. Listed 27 weeks ago in Cass . Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. How can **** choose to refuse to fix this chronic and widespread issue? I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. Not sure where the in line fuse is located any help locating would be appreciated. 2 tables that convert into beds. Planning pet-friendly trips can be ruff when you don't know what to pack! If these were the only emails ******* is aware of,I can see why he has come to the conclusion of only dealing with the bid for $1,000.00 to do the labor. We have documented the roof concerns in case it does happen to be a concern. Across from the sofa is a booth dinette. Mine is under our bed but doesnt have one. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. All Advertised Prices Expire daily at Midnight. Begin with this one! I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. Thor Motor Coach Fuses and Breakers Reset and Replacement From researching this seems to be a problem with a lot of Thor coaches from that year. Everything with the purchase of this motor home was professionally handled by a group of really nice guys. Solar panals not bolted properly to roof.Propane sensor faulty. $97,999. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. Rates and amount financed are determined by credit history. We are asking that someone in ***************** or perhaps in ****'s **************** review our entire case. Please contact dealership to verify unit information and availability. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. 1. My husband was ill and could not drive the coach to *******. Check whether the batteries are charged enough. Like most: All went so smoothly from our first email to our going through the American Canadian borders. Immediately I had power to my Axxera. Please contact us to verify info, and to check availability as our inventory changes rapidly. See dealer for details. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . The park/travel switch on my coach does not switch the radio to the coach batteries. We make the transition smoother with this free Owners Guide. BBB is here to help. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. Attached 75 watt solar panel. Wondering if the converter is shot. This price is only valid for 24 hours from. Number Of Discs. The pivotal combination of large Class A amenities with more power than a typical Class B RV. !. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. New 2023 Thor Motor Coach Magnitude XG32 - Bishs.com As I have stated countless times. My Thor Rize was not properly built. 2022 Thor Motor Coach Challenger RVs for Sale Near You. This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. Is An RV Renovation Project Right For You? CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! We have spent countless dollars and hours as well as travel time in dealing with this. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. We have sent the invoice for labor charges to ****. The issue is not closed nor has resolution been found. Mine is, and it seems a lot of folks on the Thor forum bring this up. Largest Family-Owned RV Dealer In The Nation. 2003 Thor Motor Coach jazz. It was amazing! BOTH of which **** has rejected. 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA
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