So even if someone did managed to connect a device to their HAN it would only work up-until the point where the keys are changed. Ask your question to our members - they have the experience you're looking for: Enter your username or e-mail address. There is a US maker of a CAD which does allow local access but they have not made any effort to get UK approval. And of course its also incomplete since there are other security measures that you wouldnt know about! It sounds like you are lucky in that in NL your smart meters have the manditory P1 port, unfortunately in the UK they have opted to remove this port :-( are your Gas meters also G470's or different model number? That is why the Department of Information Technology,Taipei City government established the "Taipei Smart City . Note: As mentioned earlier your smart meter uploads data via the DCC to your energy provider. I have just posted a third instalmentblog post about my further troubles here:http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, Open-source tools for energy monitoring and analysis. Yes, this is precisely whats needed. Good luck with the Gas meter install. Submitted by Gordont67 (not verified) on Thu, 06/11/2014 - 17:08. If anyone has theTrilliant SEAP-2000-V Hub we might be able to include you in a trial. I thought it may be of interest over here at OpenEnergyMonitoy.org: Following quite a bit of pestering and waiting I eventually managed to persuade British Gas to swap out my archaic Electricity and Gas meters for the latest 'Phase 3' Smart Meters. However, my meters still worked with the standalone Energy Monitor display unit so I could continue to get a display . The IHD can't connect properly to the network in your home. The display will show the current time and date. The gas meter in your pictures looks remarkably the same as the ones here. 13months down the line does seem a bit crazy!! Once its there they could provide access to consumers via an online account (or API using the same details). British Gas is a signatory to the SMICoP - REC Portalwhich has been approved by Ofgem. Second-generation smart meters should not lose their smart functions when you switch. There is also a Mini USB port on the back which is used to power the device (supplied with a 240V to USB power supply). The benefits of this are that in the event of a loss of Internet access it would still work, it potentially would provide faster response, and most importantly if the CAD maker stops providing their cloud service it would still work. Hi John, Very similar installation experience, right down the many weeks of delay getting gas meter changed due to engineer being unable to register the gas meter at the same time as the electric on first attempt. The installation went smoothly, but I too am completelyunderwhelmed by the IHD. But it doesnt change the end result In the current state, there is no way to tap on this network without BG providing the facility for compliant devices to be added on the HAN. No, we install smart meters at no extra cost to you as part of the national smart meter rollout. Please watch: "How to inflate air sofa" https://www.youtube.com/watch?v=wzOJ_kgRup0-~-~~-~~~-~~-~-Quick overview of the British Gas Smart energy reader.TubeB. 100119879. Only devices compliant with the standard could potentially have access to this, and they would need to be "added" to the network using a unique code on the Comma Hub sent down from a web service or something similar. Even though I have so called 'smart meters' I may have to revert back to older techniques (pulse counting, physically noting readings) to monitor my Electricity and Gas usage (which defeats the point!). Edward Stanley - Can you help with a smart meter enquiry? | Facebook Need help to reset smart monitor help please. The Glitch app. https://bestmonitorunder.com is a Participant in the Amazon Services LLC Associates Program, An Affiliate Advertising Program Designed to Provide Means For Sites To Earn Advertising Fees By Advertising & Linking to Amazon.com. My TRIO says NOT COMMISSIONED when connecting to meters times out At least I know I am not the only person to eperience the Gas meter registration failure.. BG sent a second engineerto tried again, dongle into and out of his smartpad, deregistered, re-registered, tried a new Gas G370 meter he had with him but just the same problem so the put the origial item back in, then they tried again and again and then finally . It looks like I will have to resort to a separate monitor attached to the meter to count pulses, or a less accurate current clamp. turn off the in house monitor, setup a Raspberry Pi running Zigbee and change its MAC address to that of the in house monitor. Agreeing for your smart meter to send more regular meter readings should help the accuracy of your bills. There is no flashing LED (I assume because it is running on a battery not connected to any electricity power supply and therefore an LED would over time drain its battery). British Gas criticised over smart meter display failures If your meters are outside or far away from the display, ask your energy supplier for advice. So, as I see it, none of this will happen and this is costing us 12billion?! If it is I just need to POST my username and password to /usersservice/v2/login right? Weve worked across the energy industry and with the Royal National Institute of Blind People (RNIB)to develop an accessible in-home display for customers who are blind or partially sighted.To find out more about the accessible in-home display and check if we are able to offer you one, please chat to one of our agentshere. If your meter is partly concealed in a case outside, your energy company might not be able to replace it yet. Maybe the focus should be on pressuring the companies to provide web access to the data? THEY LEFT :-(. There are promises of an iPhone app but even this will only get the stats from British Gas's servers (rather than directly from the meters in my house). It took several weeks for Ovo to sync up to the smart meters, and I now see that only one meter reading a month is logged against my account! If the GAS LED light is not flashing you will need to contact your supplier. Would I be able to access it via USB? I cant find one that will allow me to log in. Weve heard from members with solar panels who have been refused a smart meter, and from others who have had a smart meter installed that doesn't work with their solar panels. In other words, keep your fingers crossed for BG to one day provide a web portal allowing consumers to connect 3rd party appliances conforming to the ZigBee standard on the secured network you have at home! If not, ask your supplier for instructions. Editor, Marcus Herbert. Just be patient, the energy industry might be moving slowly, but its moving nonetheless . Indeed it would be good if BG could put a system in place where additional trusted MAC(s) could be added to the HAN controller. Thanks! If youre planning to switch, check with your new supplier if this will happen to your meters. Registered in England. We want your smart meter installation to be clear and easy. Connect members with smart meters said theyd had a problem with theirs in the last 12 months. I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? Press Menu/OK Even if your tenancy agreement says you dont need to ask for permission, its still a good idea to let the property owner or agent know before you request them. British Gas Smart Energy Experts undergo 12 months of rigorous training, so well fit your smart meters to highstandards. If so, try moving it closer to the electricity smart meter and turn the device off and on again. ( may be Jan before its done) Our prepayment customers are some of the most in need right now. . Find out what to do if you energy company stops trading. I don't know what my self monitoring options are for the gas meter -- I probably had more options with the old dumb meter. Monitoring energy usage Press MENU and select DAY to view energy usage for the day. Shop USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL 5v to RJ11 6p6c Cable (For ISKRA ME 382 EN MT3). I am also astounded that BG do not support the Feed In circuit capability. I can see the requirement for privacy, however given the generally increasing interest in monitoring and "empowering" the consumer, what do you think is the possibility of adding an inherently secure - probably implying short-range optical or inductive - interface that would enable the consumer to extract at least some of the data? Smart metering | Smart Energy for small businesses - British Gas Lite Note: Apparently in some countries e.g. For the benefit of those unaware the following is how access to Smart meters works in the UK. British Gas documentation on the new IHD refers to the WIFI connection so I dont see why they should block it but Ill find out in a few weeks, I havent tried to run your app yet but Ive been trying to login to their API via Curl and all I can get back is 403 Forbidden. Also since the smartofthehome website with the original post on this thread seems to be offline, here's the link to the second blog post on archive.org: https://web.archive.org/web/20131005030852/http://www.smartofthehome.com Hi - I'm interested in the trial you mentioned. Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. If your meters are outside or far away from the display, ask your energy supplier for advice. Octopus is one example of this. It'll provide a running total of all the usage costs since the meterswere installed, or since the prices changed. Homes with first-generation meters are gradually being connected to the smart meter wireless network so they work more like second-generation meters. (The problem is the new Smart Gas meters do not have a pulse of any kind (no counter wheels, flashing LEDs etc)). And quite easy so. But you don't need to send it on or before the 30th September. If your IHD is asking for a PIN code it could be that the device is having connection issues. Two in five households with smart meters in our survey of Which? CADs are expected to be available for purchase through retail stores or as part of a service: for example installing a central heating system, re-fitting a kitchen or as part of an energy supply contract. Smart meters automatically send your meter readings to us, so youll get more accurate bills without having to lift afinger. The communications hub will be required to support the linking of . Many countries started smart city development plans and became the vanguards; such as the smart grid in the US, and the intelligent energy management in Amsterdam. They could put a small limit on the number of 3rd party devices I guess 1 may be enough for most people and if you needed more that 1 device could act a s a proxy. Thanks for this. This should reset the connection and you will see the message: "your smart meter is now paired" on . Why did I bother getting a Smart Meter..? Sensor The sensor clips around the mains electricity cable that comes into your meter to measure the energy you are using. I am going to see if I can get on this trial. Unfortunately I dont think spoofing the MAC with a Xbee/Arduino will work because, like you say, you also need the encryption keys (not that I have tried it ;-)). . This is most likely to happen if you have a first-generation smart meter that is not yet connected to the central wireless network and the new supplier cannot read it. Sadly there are a number of problems here. I dont necessarily agree with your points that they are not giving the users the data or that most people will not benefit. Another feature the meter does have is a flashing LED which pulses a 1000 times for every kWh (or once for every Wh). You wouldn't want neighbors to tap on that data! Smart Metering Equipment Technical Specifications, http://www.rotwang.co.uk/projects/meter.html, http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363, http://www.in-home-displays.co.uk/smarthub.html. You can do it on our online form until 14th October. To cablespagetti - the APIs are still working for me if that helps. I am starting a new blog on my quest to find out which standard is the future of Home AutomationZigbee or Z-wave (or neither). In order to restore the pairing process, it may also be necessary to identify and enter the following information: 1. If your issue doesn't resolve itself, sign in to your Bulb account and let us know. Has anyone had any success yet? Seems pretty stable although only using the electricity readings at the moment. However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. Paired with another app called parrarel space It allows you then to examine traffic of an individual app to see all of its network requests and responses, even the Https ones. @James Saunders Hi James. My 2p, @Turribeach3 Thanks. Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. I am a data geek and love stats, I am therefore happy to have a digital device monitor my energy usage as long as I am permitted access to said data! I dont think it would be too hard for British Gas to allow read access via Zigbee, all they would have to do is allow you to add a list of approved MAC addresses via your account in the online site this would solve the problem of people adding their neighbors devices. What is a vend code and pin code for my Pipit In-Home Display (IHD DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. I'm an engineer developing the smart metering system used at British gas. I am curious what would happen if I plug the P450 into my computer? Connect members with smart meters in December 2022 said that they had a problem with their bills being inaccurate in the past 12 months. This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! Information for one fuel only, even when you have a smart meter for both gas and electricity. Part 3 the story continues Hi Paul, This should work with a fair number of energy providers. To prevent unauthorised tweaking the ecoMeter IHD also requires a PIN number in order to access the advanced settings. Connecting to your smart meter Whenever your IHD is switched on, the screen will show the words Connecting to smart meterWhich may take around five minutes. So I asked if I purchased a TRIO myself could I attach it, they said YES and they would help me configure it. If your home is particularly large, or your in-home display is some distance from the smart meter, you are more likely to have problems. Good to hear back from you. I had smart meters fitted yesterday and it actually went quite smoothly apart from the installer had a bit of a problem registering the gas meter. Out of interest, which facts in this post are erroneous relating to the security of the Trilliants hub? Indeed it did take a while (3 months in fact for me) to start seeing the meter readings from my Smart Meters to start appearing my account Online and iPhone App. The communications hub will be required to support the linking of supplier-provided smart metering devices and of consumer access devices: these requirements will be defined in the CHTS. today? I've just emailedcontact@smartdcc.co.uk, the Data Communications Company to ask how soon I will also be able to get at my data: The role of the DCC is to provide communication services between smart meters and the business systems of energy suppliers, network operators and other authorised service users. To top it all off the engineer couldnt get the boiler working when he reconnected the gas, therefore I have no heating or hot water and have to take another day off work tomorrow so BG can come and fix that. It sound like you are having exactly the same experience with British Gas as I did. I was with them around the end of 2018 previously and I had smart meters fitted and everything worked wonderfully with them. Equally as a Pay Monthly member you won't need to enter a Vend code as this is designed for Pay-as-you-go customers to add top-ups to their meter balance . Smart Meters - Smart Energy Monitors - British Gas A smart meter sends your meter readings to your energy supplier automatically, so in principle your bills should be more accurate than when they rely on you submitting manual readings and you should never recieve an estimated bill. I am a BG electric and gas customer with the same smart meters listed in this article. Thats more than 3.5 million meters, some of which will have lost their smart functions when they switched. British Gas have considered the option of adding further MAC addresses for additional Zigbee devices, but there were security concerns that hubs may accidentally (or maliciously) be linked to incorrect smart meters (i.e. Were working to get all our customers upgraded to smart meters as soon as possible. To achieve this, the DCC will put in place the shared data and communications infrastructure necessary for smart meters to: Operate consistently for all consumers regardless of their energy supplier, Provide smart metering data to network operators in support of smart grids. And like you it seemed to take ages after the Electricity meter install for them to sort out the Gas. I am curious JLS if you can tell me what they actually did do for you after four months to et the G370 to work with their HeadEnd ? I have to admit I used you as a case study contrasting the open and closed approaches to data! How to re-pair a British Gas (Geo) In House Monitor (IHM). Unfortunately not! The "Advanced Settings - Pairing" option requests an Installer PIN. Still Ill be able to take meter readings off the IHD saves going out in the cold ha ha. There are plans to add other additional Zigbee wireless frequencies better suited to longer range or coping with thick walls. Its easy to use. Youre not alone. Please try again in a few minutes. we're giving 10m of support to those who are struggling with their energy bills. This special Zigbee network is referred to as the HAN - Home Area Network. Smart meters are self-reading gas and electricity meters that show how much energy youre using in pounds and pence so its easy to keep an eye on how much youre spending. To me this would make it even easier for me to get hold of as I wouldn't need any other devices in the home to connect to the meter. It would be interesting to write (old school pen and paper style) to British Gas enclosing and quoting this section of the document to see what their response may be I may just do it. After finally convincing a very nice man on the BG smart meter support line that this was the case, his supervisor confirmed that my observations were correct. Interested but not yet an OVO member? The gas meter in your pictures looks remarkably the same as the ones here. Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter, http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/, http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf, http://trilliantinc.com/library-files/datasheets/ds_Communications_Hub.pdf, rebooted and now data is screwed (timeseries). Can you share with me an example of the data you can get or send to it, please? The evidence to date suggests that exposure to radio waves produced by smart meters does not pose a risk to health. The second-generation meters that are currently being installed dont rely on mobile phone networks - they have their own separate secure network. Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. It also found that smart meters expose people to fewer radio waves than mobile phones and wi-fi equipment. It's easy to upgrade to our smart Pay As You Go meters. Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. The Pipit home screen will show an 'Estimated Bill' cost for each supply. Help & Support - British Gas The smart meters send it to the electric companies servers over a 3G connection. Design wise the P450 is a quite pleasing shape and size, black with curved corners. Thanks for the comment. Your email address will not be published. The Ideal Height and Distance for Your Computer Monitor, 12+ Best Monitor With Built In Speaker updated 2022, 14 Ways to Turn Your Tablet Into a Second Monitor. Youll usually need to scroll through the different screens to find them. . The first port of call is to check the smart meter portal provided by our Adaptor, TMA. This should have happened by the end of 2022, though were aware that some smart meters remain unconnected. Indeed the flashing LED is also an option, as it happens I have already written a very similar post to this some while back here: http://www.smartofthehome.com/2013/09/dumb-meters-arduino/. As more energy companies start adopting Smart Meters we may start to see some healthy competition. Suppliers sometimes install prepayment meters for customers who are in debt. Paul Willis That's according to our survey in December 2022 of 8,668 people with smart meters. Software developers at British Gas and Trillaint (the manufacturer of the Zigbee hub) decided to limit the number of devices (MAC addresses) permitted to associate with the hub to 3. If you're renting a property and pay the bills directly for the gas or electricity to your energy supplier or you are named on the bill, you can choose to have smart meters installed. Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. The security around zigbeeaccess is pretty tight so suppliers can still keep you out by pretending that they do not have the wherewith to permit the gateway to connect. It has been proved already that most people with smart meters reduce their consumption. As it happens, since writing this article I think BG are soon going to offer customers the option of either an physical IHD (In Home Display) or a virtual IHD iPhone app to view energy usage: Consequently when my solar panel system is exporting more than I am consuming, the display shows the difference as net consumption. jeremfg Thanks, indeed it looks like it is simply a case of having to wait patiently for the right commercial pressures to happen. Set budgets to help you stay in control or keep an eye on your spending in real time just put your smart energy monitor where you can seeit. If you switch again in future, your meter should also keep its smart functions. Make sure you submit manual readings while the issue is ongoing to make sure your bills are accurate. http://www.rotwang.co.uk/projects/meter.html. Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. Your new supplier will be able to let you know. Since writing the article above over a year ago I am still waiting patiently for British Gas to 'open their smart meters'. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. . Published: 15:47 EST, 17 August 2021 . If your energy firm is bought by another company, you often become the customer of the acquiring firm too. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the.
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