Sunset Group | Better Business Bureau Profile I'll keep you posted on how it turns out for us, but so far it is not looking good! I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. I almost got scammed myself. Its critical that you figure out how to distinguish a scam so can protect yourself and your funds from now on. We were sucked in by their promise to get us a balcony for an inside cabin rate. AIDS Healthcare Foundation offers to buy Sunset Gordon tower, drop lawsuit Unfortunately, the stay there started off with a sales pitch to upgrade to this destination. 3. This is when we knew the postings on the Internet were so very true. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. How To Get Out of a Timeshare with Grandview Las Vegas? One of the primary reasons owners need to dispose of their timeshares is a result of high-pressure sales strategies utilized by the developers. I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! It was very overwhelming and confusing. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. Were happy to help in any way we can. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. But opting out of some of these cookies may have an effect on your browsing experience. Can You Get Rid of a Sunset Group Timeshare? Guide 2023 On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. They had already charged my credit card for the deposit. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? I was scammed in May 2018. So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. We do alot of cruising and thought-Wow this is really a great deal. They refuse. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. However, you may still be able to get out of your contract by exercising your rights as a consumer. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. 2. Search. This will surely increase the credibility of your complaint. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. Make sure to do your research on any company youre considering working withcheck their reviews and make sure theyre properly accredited. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. Cancel a Hilton Grand Vacations Timeshare? Some of the lies: This is another forum with more complaints about this company: I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Hopefully USA will read all of these issues; FBI please help . It is sooo frustrating to know that business like these continue to exist and rob others of their hard earned money. Can You Get Rid of a Sunset Group Timeshare? How to Get Rid of Cancun Palace Resorts Timeshare? Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . i wonder is there is a law firm willing to undertake one? Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. I'm in the process of calling the BBB and seeing what they can do. Un-believable, this firm must be put out of business. When we offered to give them Sunset Fisherman's contract on an even even trade they made us sign a contract that said we could not stay or visit Tres Rios in the future. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. I looked at the internet those properties and added up the costs if bought separately as needed. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. Overall makes it challenging to cancel their contracts. Sunset Beach Group review: Scam - Complaints Board Please read and let me know what you think. I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. Weigh the pros and cons carefully before making a decision. Walking Away From Timeshare Maintenance Fees This will Happen. We are Americas #1 Timeshare Exit Resource and we prioritize timeshare owners. Got a bill from Meridian Financial Services, Inc - DEBT COLLECTOR for $26, 307 yesterday.I am currently a victim of SUNSET WORLD RESORTS TIMESHARE fraud. Customer service contacts and company information. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. Official Site | Sunset World Resorts & Vacations Experiences Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. Go figure. Scammers will utilize double dealing, or bogus notions, to attempt to take your own data or hard-made money. This may also include calls and text messages to my wireless telephone numbers. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. The second was - they would keep our deposit as the activation fee and gives us 20 extra corporate weeks and a paid membership for two years with Ice Gallery, which is suppose to be worth thousands according to them. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. We wrote up a cancellation document and presented it to Sunset Fishermen (which was easy since we were staying there). Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. The tour was nice, then came the HIGH pressure sales pitch. These same complaints can be found all over the internet on various forums and review websites. Timeshare Exit Team Reviews, Cost, Scams & Ratings in 2023 I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. Then she had someone call me to close the deal. I only get emails. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. How To Get Out of a Diamond Resorts Timeshare? I was specifically told I was not buying a timeshare. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. Its not uncommon for people to feel like they were misled or deceived during the purchase process, and this can lead to a lawsuit. Ripoff Report | Sunset Group complaints, reviews, scams, lawsuits and I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. There is nothing stated in the contract Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. We were told that we had time to cancel if we changed our minds so that made us feel somewhat better. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. But the contract actually lists only 7 months out of the year that we are allowed to use our "week". Necessary cookies are absolutely essential for the website to function properly. By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. The fully built Sunset Gordon tower on Sunset Boulevard hasn't been occupied for three years, after a Los Angeles County Superior Court judge retroactively invalidated the project's. The whole thing is a rip off as far as I can tell and very stressful for anyone. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. a complaint VS. Sunset . We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. Have not heard much and really do not want to deal with it, still burns me. Has anyone successful stopped paying maintenance fees? I am sorry they stole your money, scammed you, but am glad that you are warning people, like me. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. When I did not take the bite, she texted that she needed to sell at least 7 of these to supplement her income! I am sure this will cause them to threaten a law suit and other tactics. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. I hate those people with a passion. After this they charged our credit card and cashed a "check" payment for the same month's payment. FRAUD (charge #1) - Pg. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. A scam is an unlawful plan intended to swindle you out of your cash. A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. Anita Rigoni of US. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. Sunset World Resorts & Vacation Experiences - Lose our money and peace of mind! Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. Remember at first she said she was trying to sell her vacation as an employee. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. this triggered my PTSD. PRIVACY POLICY Sunset World Resorts & Vacation Experiences Review: sunset group While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. We are seeking total resolution. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. If anyone has information on contacts I would appreciate the info. If youre now regretting your purchase, there are a few things you should know. If you regret purchasing your Sunset Group timeshare contract, youre not the only one. Write a review Sign in. Cant wait for a law suit. We couldn't use the 2 weeks concurrently (travel w/family). Never spoke to them before. What are the process you did? So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. If you pressure them. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. I have been trying for months to speak with someone on the phone. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. This was in March and up until this day they still haven't paid our membership to Ice Gallery. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. I wanted a cancellation and return of my money. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. 4. If there is somesort of class action please count me in. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. I also sent registered letters immediately just to be sure and cover all angles. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . You can also try to sell your timeshare on your own. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. This case was filed in Manatee County Courts, Manatee County Courthouse located in Manatee, Florida. How to get rid of Starwood Timeshare Cancellation? Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. If your developer doesnt offer an exit program, you still have other options for getting out of your contract and moving on with your life. We review timeshare exit companies so owners can make an informed decision. It's such a shame that these crooks are taking advantage of vacationers. Author of the review. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. 6. The first thing you need to watch out for is the timeshare sales pitch. I cannot use my name but was scammed also. Sunset Group is a family-owned timeshare developer. My husband and I were scammed also. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. These guys are scammers and worst is that the Mexican Government lets them do to who ever they want. 3. Thanks. In a class action lawsuit, if the plaintiff wins the case, then everyone who is involved in the class action is entitled to compensation. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. The lawyer says most of the time it just disappears after they ding your credit. Sunset Solutions Group LLC | Better Business Bureau Profile By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. We discovered tons of Timeshare Compliance reviews validating these services. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. It was very uncomfortable going back and forth with people that I caught in lie after lie, and half-truths, all day especially since we felt "captive". Resolution Timeshare Cancellation - MyTimeshareExitReviews We attempted on a number of occasions to work out the issues with Sunset and their only solution was 1) either to continue to pay on the fraudulent contract or 2) to accept a contract cancellation with no refund of our monies already paid to Sunset (neither of those options were acceptable). Ripoff Report | Sunset Group Review - Cancun, Internet Refer to ARTICLE 99 - I was scammed by Sunset and would like to recover my USD 3, 000. looking for group to file http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. I can't begin to tell what a horrible experience it was. We checked our membership purchase agreement Article #10 says that the Developer is responsible for all insurance to cover full and partial damages. My fianc and I looked at each other the entire time wondering why in the world we were doing this. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. I insisted that they email me the properties that are offering n the package as destinations. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. How to Get Out of a Palace Resorts Timeshare? The services they offer can be over the top expensive and there is no assurance they will actually want to help you. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. We were at this so called "90 minute presentation" for the entire day, almost 8 hours! Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. After signing the contract they offered to move us from the place we were staying in Playa into their resort for free to finish off our vacation. My fianc and I are well educated individuals and are absolutely sick at ourselves for getting suckered into this whole deal. Sunsetworld Resorts, did you find out the other locations of their hotels prior to this? The first offer to purchase was around 68 thousand dollars. We only suggest companies with high ratings and verified customer reviews. We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. As we mentioned countless times before, escrow can be very beneficial. Hopefully one day their tactics will end, I meant they are professional scammers. Our goal is to make it simpler for you to explore your options. Our story is similar only we were foolish enough to pay in full and at our first opportunity to use the resort we were refused a reservations with over six months notice. He said they will process my deposit refund. Janet in Vancouver. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. They are Unethical, dishonest and should be put out of business. I asked to see the rules and they changed the subject. After coming home and investigating some more, I feel lucky to have gotten away from them alive. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. I wanted to cancel but my wife wanted the SUV for the week. Most of these are negative, with common complaints about high-pressure sales tactics, misrepresentation by salespeople, and difficulty cancelling contracts. - sunsetsales@sunset.com.mx. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. They have an office in Miami - which they do business from there. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. I insisted on reading a sample contract under the guise of, if I like it I'll sign. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. For example, one of their properties is Sunset Royal Beach Resort. Can You Get Rid of a Sunset Group Timeshare? In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. These lawsuits are often complex and can take years to resolve, but you may be able to get your money back if the lawsuit is successful. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. Search Close. I live in Australia. I cannot even sell mine for $1. Or you can fill out or form on the right side of the page. My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! I said "I said mail, not phone, not fax, and not email". They refused. Unfortunately we didnt realize we were being scammed until later. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI.
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